Thank you for your continued support of Pokémon Sleep.
We would like to provide information on the current status of known issues in Pokémon Sleep.
*Please note that we are unable to respond to individual queries regarding this issue. Please continue to check this page for any updates or additional details.
2023/7/26 22:00 JST
Issue:
During the tutorial, there is a bug that causes the game to freeze in the middle of Professor Neroli's dialogue.
This issue may occur when initiating the tutorial on Energy after interrupting the cooking tutorial.
Status:
・The issue has been resolved in the update on 07/26 11:00 JST
2023/7/26 22:00 JST
Issue:
Game freezes after finishing weekly research and moving to a new research area.
Status:
・The issue has been resolved in the update on 07/26 11:00 JST
2023/7/26 22:00 JST
Issue:
An error code "023006" is displayed and the game returns to the title screen.
This issue may occur when using the "Pokémon GO Plus +" to track sleep and reporting multiple sleep sessions during the tutorial.
Status:
・The issue has been resolved in the update on 07/25 13:00 JST
2023/7/26 22:00 JST
Issue:
An error code "001001" is displayed and the game returns to the title screen.
This issue may occur after tracking a sleep session.
Status:
・The issue has been resolved in the update on 07/25 20:00 JST
2023/7/26 22:00 JST
Issue:
After the maintenance on 07/25, some users could not start the game by tapping on “Tap to Start '' on the title screen.
This may occur if a sleep session is interrupted midway during maintenance.
Status:
・The issue has been resolved in the update on 07/26 11:00 JST
Other known issues:
・Candies can’t be successfully picked up by Pokémon helpers.
・App freezes when accepting a friend request from a user that has already reached the 50 friends limit. （Fixed）
・The volume adjustment of the sleep induction sound does not work on some devices. （Fixed）
・Alarms on iOS devices not working or sounding too quiet.
・Sleep introduction sound plays from both the earphones and the speaker when using earphones on some Android devices.
・Error occurs when choosing a date/time on “Adding Sleep Data”